Studies in Learning, Evaluation, Innovation and Development > Vol. 10, No. 1 (2014)

The participation of students in TEQSA reviews

Chenicheri Sid Nair, The University of Western Australia
Mahsood Shah, The University of Newcastle
Anthony Morison, The University of Newcastle


The student voice is increasingly used as a measure to assess learning and teaching quality. The renewal of quality assurance in Australian tertiary education has increased the prominence of student voice. While the government has introduced various policy instruments to measure and report student experience results publicly, limited attempts have been made by the Tertiary Education Quality and Standards Agency (TEQSA) to engage students in the assessment and enhancement of quality assurance. TEQSA plans to use national and institutional survey results and student submissions to identify risks, without engaging the diverse groups of students about their experience of learning, as well as other academic and non-academic support services. Ten years of Australian Universities Quality Agency (AUQA) audits suggest that the engagement of the diverse groups of student in audits have been useful in identifying areas of good practice and areas needing improvement. The approach used by TEQSA limits not only the engagement but as well the assessment of student voice in improving the quality of their experience. It is far from the innovative developments in other countries such as United Kingdom and Europe where students and student unions are partners with external agencies.

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