Studies in Learning, Evaluation, Innovation and Development > Vol. 8, No. 1 (2011)

Quality language support services for all non-native speakers on campus!

Lois N Spitzer, The RIchard Stockton College of New Jersey


Who are the NNSs (NNSs) on our campuses and what language support services do they need? All NNSs- international students, resident immigrants and generation 1.5 students- must be provided with quality language support services to aid their academic success. It is imperative that professionals working in institutions of higher education understand that the academic success of NNSs often depends the availability and quality of these services. In order to provide quality services, institutions must understand the different language needs of these groups, plan, implement and evaluate these services accordingly. Walk through the journey of one institution of higher education and to learn how it embarked on this process of identifying and developing services for the NNSs on their campus.

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